Hi, Brian Grandy here. New member here but former number 1 webmaster in Palm Springs. about a decade and just want to help with. your sites user experience ! The visitors / users usually expect commonly asked issues that have come up durind the lifetime of your company & /Orr its product. that is in the format of a dimmers Q. Then the questions, then usually you click. The questions and the answer is revealed or just keep it simple and put a space after the question with A. Then give a simple easy to read answer and it will organically have keywords that Google and other spiders will love and help.your apparently get download Morse plus help current users!